Need more than the three default statuses? Maybe you need to tag and label certain tickets for “Development” or move them to certain support levels such as “Level 1” and “Level 2”. With the Custom Status and Labels add-on you can create the perfect set of ticket labels for your organization.
Create as many custom statuses as you need…
Thousands of color options available. You’ll never run out of colors.
They appear right on the ticket – exactly where you would expect them to be.
The information you need – at a glance!